18 PCS kid Kitchen miniature food Simulation toy tea set Gift for Girl Boy Kids Educational Toys toy kitchen for girls Children

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Shipping & Payment
Why Buy From Us
Product Details
Hi, friend
Shipping is a big headache for both buyer &seller, a mutual understanding is highly needed.
The average delivery time for 15~30 days, Russia / Brazil will 25~45 days. In case of peak time or national delay, will be more than 60 days
*If you didnt received the goods in 50 days,Please contact us to asking for a time extend, DO NOT open dispute for this reason because the delivery is totally out of sellers control, it should be Post offices duty, neither Dispute is not going to help you to get the goods faster. please understand.
*The store has different logistics channels to choose from (please choose when placing an order)

1. China Post ordinary small bag plus, can not track

Send and sign information only, courier fees, the store only bears all

2. China Post Airmail, traceable,

Courier fee, the store only bears part

3. AliExpress standard transport, traceable, efficient transport

Express shipping, the store only bears part (shop recommended)

*Dear friend, buy over 20pcs, it is recommended to choose“ AliExpress standard transport”

Although the shipping cost is different, the shipping speed and security are guaranteed. It is highly recommended.

NOTE:
1.Due to the shooting condition and Hardware Devices such as monitor’s brightness/contrast setting etc,there may be some slight differences between the actual item and the color tone of pictures show.
2.Size may be 1-2cm error.
3.Tableware color random selection, we guarantee all the goods are good quality,pls make sure you can accept before you place an order.

Reminder: Follow the store, add the store to the store list, and click on “Follow” on the left side of the store.
Buy “limited time products” to enjoy discounts.
1. If the product is lost, please contact us.
2. If you have any questions about our products and logistics, please let us know. We will provide you with the best service.
3. Positive feedback (5 stars) is very important to us, please consider before leaving feedback. Please do not disclose the dispute to us, we will be responsible for resending or refunding to resolve any issues.
4. Please contact us by letter before giving neutral (3 stars) or negative (1-2 stars) feedback. We will try our best to solve the problem, please believe us.
Thank you for reading.

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://theluxurystores.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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