Each of our product have done the water resistant test , and the scratch resistant sampling of the glass be doing in production regular.
– GUAN QIN is a manufacturer which has a long history of watch production and design in China, has professional watches designers , designed noble and elegant and functional watches for customers ,Let time recording your life, memory accompany your journey.
– GUAN QIN company uses high-tech production technology, improve product quality, reduce production costs, provide affordable products for customers. a value-priced watches, you deserve!
– We expect to have a long cooperation with you , welcome wholesale ,we have a competitive price and quality, if you like our products, please dont hesitate to contact us, we will give you a best service.
Certificate of licensing and appearance patent
Watch maintenance knowledge
1.SHOCKS:
accidental knocks should be avoided.
2.CHEMICAL PRODUCTS:
avoid direct contact with solvents, detergents, perfumes, cosmetic products etc., since they may damage the bracelet, the case or the gaskets.
3.CLEANING:
for metal bracelets and for all cases, use a toothbrush with soapy tap water and a soft cloth for drying.
4.LEATHER STRAP:
GUAN QIN recommends that you follow the steps below in order to preserve the condition of your leather strap as long as possible:
(1)Avoid contact with water and dampness to prevent discoloration and deformation.
(2) Avoid prolonged exposure to sunlight to prevent the colour from fading.
(3)Do not forget that leather is permeable! Therefore avoid contact with greasy substances and cosmetic products. It is not advisable to clean your strap with leather cleaners.
About shipping
– Normally we will send parcels with 3 days, it need about 15-30 days to reach Europe countries and north American canada, about 20-60 days to reach other countries, the delivered time depends on the customs , if they are buzy , it maybe a little late , especialy the South American countries, the customs is very strict and deal parcels slowly, so some parcels to South American countries need about 90 days, but we can do our responsibility, if its out of the garantee delivery time, we can give you full refund.
– If you need fast shipping , you can choose DHL,FEDEX,EMS,normally it can reach you about 6-10 days,but they are not free, because they are more expensive than normal shipping.
– The taxes of customs are not included in the item price and shipping charge.
Feedback
– We are a kind and honest seller. And hope you enjoy your shopping in my aliexpress shop.
– If you like our service and products, 5 stars rating positives would be appreciated.
– And if you have any questions or meet any problems, please feel free to contact me before you leave any feedbacks.
Customer Service
– Your satisfaction is our goal.we will check each parcel before we send it out
– We will always focus on your parcel all the time when its on the way to you, if you cant track it ,please contact us .
– Please dont leave any negative or neutral feedback or open any dispute on Aliexpress without communication, We believe we can solve the problem for you. Please dont hesitate to contact us.
Return and refund
-We will give a full refund if the item cant reach you in the garantee time.
-You can return back items to us if you dont like the goods, but we will not pay for the shipping cost ,A Refund will be given after we received the returned item quality fine.
-If the products meet quality problems, we can give you full refund or part refund.but please contact us before you open dispute.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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