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Product Details:
| SIZE CHART ( CM ) | ||||||
| Size | Waist | Hips | Length | Crotch | Leg Opening | Weight |
| S | 54-72cm | 88cm | 88cm | 28/31cm | 28cm | 40-48kg |
| M | 57-76cm | 90cm | 88.5cm | 28/32cm | 30cm | 47-53kg |
| L | 60-80cm | 94cm | 90cm | 29/33.5cm | 31cm | 52-58kg |
| XL | 63-86cm | 96cm | 90cm | 29.5/34cm | 32cm | 57-65kg |
| 2XL | 66-92cm | 100cm | 92cm | 30.5/35cm | 33cm | 65-72kg |
| 3XL | 68-96cm | 102cm | 92cm | 31/35cm | 34cm | 72-82kg |
| PLEASE ALLOW 1-3CM(0.4-0.9IN)ERROR OF MEASUREMENT | ||||||
Some items may have small imperfections of style and color, you may not be 100% match, the changes that you see here, such as a computer screen. May be the closest match in the photos. If you have any questions, please ask!
Shipping and handling
We also sell other products, if you need other items, you can send an email to us, tell us the products information (quantity, colors and photo quality will be better). We will calculate the price and shipping cost, try to give you the best price. Thank you!
Shipping:
All items will be shipped within 3-5 working days after receipt of your payment
We ship items by EMS, DHL, UPS, FEDEX, TNT or Airmail
Free Shipping:
?All items will be free shipping by China Post or HongKong Post.
?It will take 15-25 business days. For Egypt, South America and Russian, it maybe take 25-35 days, even longer as the local Customs and Post`s time.
?For dispatching smoothly and fast, we may ship items via other courier, the decision of us is final.
?A Tracking Number will be sent to you via e-mail after your order has been shipped.
?We are unable to take any responsibility for any custom delay or tax. Reason is that transit time is highly depended and provided by Postal Service.
Buyer’s Information:
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
a)Import dutiesm taxes and charges are not included in the item price or shipping charges .These charges are the buyer`s responsibility.
b)Please check with your country`s customs office to determine what these additional costs will be prior to bidding/buying.
Thank you!
Return polices:
If the item is not compatible or usable damaged,please return it within 7 days.
Please email for return address and details on full refund.
However,you will bear the cost of returning unless the item has been disputed.
Anything wrong with the item you received, please feel free to let us know, we?ll try our best to make your shopping experience with us a good one. leaving your positive feedback will be highly appreciated if the item you received is satisfying.
Payment
1.We usually accept many payment ways
2.Please make sure your shipping address is correct before you make a payment.
3. Your money is secure in Aliexpress account,Please make a confirmation on aliexpress and release the money after the goods is received.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
