Please Kindly Note!!!
1:Maybe sometimes transport speed slow, if the delivery date will end and package still not arrive , please give us message , we can extend the protection date.
2: If the package does not arrive within 60 days (Brazil is within 90 days),and you do not want to wait anymore, we promise we will give full refund.
3:Make sure your body measurement really matches to our detail size, for example: waist , hips. If you are unsure of your size, please contact us , we will give you the right advice.
4:When you order items, please leave the full name of consignee, detailed address , include street number and house number. This is very important.
95%Cotton+5%Spandex
Size M:
Waist 56-66cm ( 22-26 inch) / Hips 70-80cm
Size L: Waist 66-74cm (26-29 inch) / Hips 80-92cm
Size XL: Waist 74-80cm (29-31 inch) / Hips 92-100cm
Size XXL: Waist 80-88cm (31-35 inch) / Hips 100-108cm
Size XXXL: Waist 88-98cm (35-38.6 inch) / Hips 108-116cm
Package: Individual package
Easy Shopping
pls use the shopping cart to make a order for more than one item,click
“View My Store” or “View My Top Selling Products”
on the top right of the webpage, then
Add to Cart — Continue Shopping — View Shopping Cart
— Check All Items — Buy Now
Payment
1. Payment Terms:Escrow; Paypal; T/T;Western Union.
2. Full payment should be made within 7days of placing your order.
3. The buyer is responsible for any tax and/or duty charged by their country.
Shipping
1. Order normally will be shipped within 72 hours after your payment.
2. Please tell me your current address after your payment within 24 hours,
otherwise,we will ship your item base on your Escrow address,so make
sure it is correct.
3. Before placing order please contact us to confirm your preferred shipment
method. Normally ,it takes 10-30 business days to arrive by Air Mail,and
take 5-15 business by Express(EMS,UPS,DHL).Usually to south America
shipping time will be some days longer than above.
4. Sometimes it would be longer because of the bad weather,as waste of time
in customs clearance or other possible delay.Thus please wait patiently when
you do not receive your item on time.If you don’t receive the items within
30days by Air Mail(15days by Express), please contact us.And then we will
help you take it.
Return/Exchange
1. Only defective product will be offered return and exchange.
2. If you want return or exchange products,please do contact us within 3days
after you receive the package, And contact us with defective items quantity
and clear picture. We will process your return within 1-3 business days,and
we are responsible for all further shipping fees.
Feedback
1. Please confirm the receipt of the products after you got them.
2. If you have any question for the products you received,please contact us in time
and we will try our best to solve all the problems.
3. If you are satisfied with the products, happy with the deal. Please do give us the
positive feedback.it is very important to us, thanks a lot!
Happy Shopping Online
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
