Noted: This goods without umbrella
Thanks for choosing a great product for your baby. Our service will be always there before and after you get goods. So any question, please write to us freely, and we will reply you fast.
Before placing an order, there is some tips:
1. Though aliexpress page show the delivery is only 3 to 7 days via Fedex IE, or IP Or TNT etc, the real delvery is not so fast. Because the local transporation to the warehouse need 1 to 3 days, and the workers process goods also need 1 to 2 days. If weekend or holiday, it will be delayed again. So we advise you buy goods a few days ealier before you need. For examply 1 or 2 weeks early.
2. Our delivery via China post air parcel is fast, usually 15 to 25 days to most countries, we selected a good shipping company for buyers, so you can use this delviery freely.
3. For big goods such as stroller, playpen, cradle etc, there maybe tax need to pay when you get it. All price does not including tax fee, even if free shipping goods. we can declare less value on your parcel, but if you need to pay tax, you will pay for it.
4. Each good is carefuly checked and well packed before ship it, we promoise will be responsible for every order from us. if miss, broken, or mistake, we will be responsible for it. so please purchase the goods you like freely.
5. Any problem, when you get goods, please contact us, we will try best to fix the problem. Sincerely do bussiness for every buyer.
6.Any question on the goods or service, please write to us freely, we will response you fast. Wholesale order, please contact us directly.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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