STORE RECOMMENDATION
US $21.18
US $21.20
US $16.20
US $35.58
US $4.38
US $3.18
US $4.68
US $3.98
US $4.68
US $7.68
PRODUCTS SHOW
PAYMENT & SHIPPING
WE ACCEPT THE FOLLOWING PAYMENT METHODS FOR YOUR ORDER:
Visa, MasterCard, Maestro, American Express, Wire Transfer, Webmoney, Yandex.Money, Western Union, QIWI, DOKU, Mercado Pago, Boleto, bancontact, TEF, iDeal, Giropay, Sofort Banking, Carte Bancaire (Carte Blue), Przelewy24, SMS Payment in Russia (MTC, MegaFon, Beeline, TELE2), Cash Payment (Euroset, Syvaony, Russian Post), and AliExpress Pocket
WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
1. Russian buyers will be required recipient’s full name, otherwise the parcel will be return to us.
Order will be dispatched within 2-3 business days after payment is cleared.
We only ship to confirmed order address. Your order address MUST MATCH your Shipping address.
2. The images shown are not the actual item and are for your reference only.
3. We are not responsible for any custom duty, import tax and handing charges on destination. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. For Russia and Brazil, it will take 6-8 weeks due to strict customs.
6. If you do not receive your item after 30 days, please contact us. We will help to solve the delivery problem as fast as possible.
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
8. Item will be sent out by normal AIR MAIL via China Posts, usually it takes 12-30 business days to most of the countries. Item will be mailed with tracking number and you can check the shipping status in the website: www.17track.net. If you need to ship via other method, please advise us and pay for extra shipping charge.
Notice:
China Post Ordinary Small Packet Plus provide a Tracking Number that Only can be tracked within China. If you need a Tracking Number that can be tracked in you local country, please Choose Shipping by China Post Air Mail Registered.
FEEDBACK & AFTER-SALE SERVIC
Feedback:
If the products and services from us are satisfying, your positive feedback and 5 stars of Detailed Seller Ratings is highly appreciated!!!
We will leave positive feedback after receipt of positive feedback from you.
When you rate the shipping part, please take international business into consideration.
We aim at to make sure you have pleasant shopping with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any dispute. We understand the feeling and frustrations you might have, and will do our endeavor to resolve the issues. Please give us the chance to resolve any problem.
After-sale Service:
If you have any questions or inquiries, we will be ready to help you. We try our best to reply to you as earlier as possible, however, due to time zone difference, we may not be able to reply your emails immediately. Please allow 24 business hours for us to respond.
RETURN POLICY
A.Return/Refund is accepted within 7 days; please contact us for the return address.
B. To avoid delivery lost, return should be arranged by register airmail, the shipping fees of return should be paid by the buyer.
C. Please make the item stay the original state,If it doesnt fit on you, we only accept not damaged items.
D. Please when you return the goods tell us first,and return by EMS,then we can solve it quickly!
ENTERPRISE STRENGTH QUALITY IS MORE ASSURED!!!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
