ღ Click “Follow” on the store. Store activities don’t get lost, become a store Followers can get a lot of coupons and various promotions, buy products have a chance to get the mystery gift sent by the store!
ღ Support Drop Shipping. Welcome more friends to promote the quality products of this store to more people！
ღ Support wholesale. If the quantity is large, you can contact customer service to choose a more favorable transportation method for you, and you can get more favorable prices within the allowable range.
ღ If your order’s protection time will running out, please contact us and we can help you to extend protection time. So your money will not go to my account.
ღ Please contact us firstly if you are not satisfied with the item when received, we will offer you a satisfactory solution before your leave any feedback or dispute, Thanks for your kind understanding!
ღ 7-day delivery commitment. Your package will normally be issued within 3 days. If there are a large number of orders generated during the platform’s activity, we will also work overtime to send you a package.. If you have any questions, please contact customer service in time .
ღ Check the selected logistics. When you buy a product, you need to be aware that some logistics do not have tracking information.We has a variety of transportation methods, most countries free shipping. (You can check your package via “17track” after the package is sent)
ღ Accurate address. We only ship to confirmed order address, Pls check that your address must match your recipient address.
ღ Check the package. We will safely package the products you have purchased. When you receive the parcel, please check if the parcel is damaged. After confirming the parcel, sign the receipt. If the parcel is damaged, please reject it and the logistics company will compensate you. Please understand that the inconvenience caused.
ღ If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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