Children’s Music Piano Lighting Sound Effects Multimedia playback Learning Education Toy Musical Instrument 1-6 Years
Product Name: Children’s Electronic Piano
Product size: 41 x 21 x 28
Product features: 8 sound effects, 4 rhythms, light effect teaching, recording function, presentation function.
Light effect teaching: Each song has a melody of light. The child can play the perfect song simply by pressing the illuminated keyboard.
Multimedia function: can connect microphone, computer, mobile phone, MP3, MP4.
CONTACT US
You can contact us by E-mail, station letter, online order message, we will respond promptly. Working time:Monday to Friday 9:00-18:30 Saturday to Sunday 9:00-17:00 (Beijing time). Except holidays!
DELIVERY
When you place an order, please choose the shipping method and payment. Once the payment is completed, we will be shipped within 3 days. Reduce the purchase price reporting, reducing the payment of customs duties. Please contact us to provide the amount you want to declare. Please ensure that the correct contact name, address, zip code, and telephone (Russia recipient’s name is full name). Before sending the product, we will strictly check the product, we will provide you with qualified products. Before packing, our product will be real photographs, as evidence of response to malicious claims disputes.
SHIPPING
We do not guarantee delivery time on all intemational shipments due to differences in customs clearing times in individual countries. Which may affect how quickly your product is inspected. Buyer is responsible for all additional customs fees, brokerage fees and tariffs, these additional costs may be charged at the time of delivery. After the package is issued, we will continue to follow up the parcel shipping routes and arrival times.
AFTERMARKET SERVICE
When the package receipt, be sure to check the package for damage. In transit product damage or loss, which is the uncontrollable factors. Please contact us and we will make the logistics company claims. Please do not put all the responsibility attributed to us. For product is not working properly, or damage caused by improper operation, please contact us explaining the situation, we will solve for you, this is not a big problem. If you receive the item within 7 days for any reason to a replacement product or a full refund, we will meet your requirements. However, the buyer should return the product to us, make sure that the product is returned in its original condition. If the item is returned damaged or lost, the buyer will be responsible for such damage or loss, we will not give the buyer a full refund.
DISPUTES AND PROCESSING
When you lift the dispute or leave negative feedback, please contact us in advance, we will be happy to help you solve the problem. For there is no communication and consultation, mention disputes buyers. We no longer provide after-sales service, and refuse any request made by the buyer. We will submit all the evidence to the AliExpress platform, to respond.
FEEDBACK
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services. Please before you leave negative feedback, contact us first. We will do our best to solve any problems and provide you with the best customer services. Buyers give 5 star review, we will periodically send coupons to you and hope you come again.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
