Dear customer
Thank you for your interest in our product. We are a factory , so our product can be customized. If you have size demand, color demand or logo demand, just tell me . We can provide design according to your requirements after deposit(Please note that once the design is confimed, are not able to change design or cancel order during production) .
Important Notice :
1. The price is not included the shipping cost.
Normally shipping way is by sea, we perform the CFR or CIF trade terms in international shipping. So we are only responsible for transporting the product to the port. Because different shipping rates to different country and areas, so our “free shipping ” is referring to the sea shipping. And it is based on some countries in north America, Europe, some ports in Australia and some countries in Asia. If you don’t belong to these countries or areas, please contact us to confirm the shipping cost before you make the payment.
2.Please pay attention that import duties, taxes and charges are not included in the item price or shipping charges. You have to pick up from the port and make custom clearance and pay tax. Different country ,different port , different product ,different Port cost (about 300USD-1000USD) .These charges are the buyer’s responsibility.Please check with your country’s customs office to determine what these additional costs will be prior to buying.
3.If you need air shipping or express shipping, please contact me, I will check the price for you .
No matter what, before your order, please feel free to contact me,I will check the best shipping way for you .
Thanks for your kind understanding!
Product Description
| Product Name | Customized Commercial Inflatable Slide with Tree Design Outdoor PVC Slide for Children and Adult |
| Appearance | As pictures or customized |
| Color | Can be customized |
| MOQ | 1 PC |
| Material | High quality PVC material which is fire retardant and waterproof |
| Characteristics | Fire-Proof; Serurity-Guarantee; Durable |
| Technique | Double-triple stitch everywhere plus extra reinforcements by PVC stripes |
| Certification | CE, UL, SGS, RoHs, EN71, EN14960 |
| Inflatable time | Less than 5 minutes |
| OEM | Yes |
| Payment Terms | T/T , Western Union , Trade assurance or MoneyGram |
| Package | PVC tarpaulin packing bag for product and carton for blower/air pump |
| Accessories | UL/CE approved blower/air pump,patch kits,instructions |
| Shipping method | By sea or by air or by Express |
| Delivery time | 7-15 working days (according to your order qty) |
| Usage range | Party, water park, zoo, in public, rentals, backyard, etc. |
Product Show
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
