Model: H1, H3, H7, H8, H9, H10, H11, 9005/HB3, 9006/HB4, H4
Payment terms:
Escrow, VISA, MasterCard, Bank Transfer, Western Union and so on are available.
When you add items into your cart, you should check them and then go ahead with payment.
Please make sure your shipping address is correct. We will only follow your address listed in the Aliexpress for the shipment. We have no responsibility for shipping address provided. Due to the security reasons, it is not allowed that address be changed through email.
Payment must be received 7 days after the bid ended. We reserve the right for selling the article to others if no payment is made 7 days later.
Shipping terms:
Your item will be dispatched within 2 business days after we verify payment received. We will inform you if we need more time to prepare. After the item dispatched, the item would need some days for delivery.
The item will be sent to your Aliexpress‘s address ONLY. Normally, the item will be as gift with lower price.
Postage Fee Includes Shipping Fee, Warehouse, Packaging Materials, Fuel Charges, Boxes, Labels and Packaging cost. We will NOT be responsible for any delay during delivery including but not limit to customs routine checking, strike etc.
Available shipping service: EMS, DHL, UPS, FedEx, TNT. Please contact us for details.
Return and compensation terms:
When staff of exprss company send you goods, please check them carefullly if there are any damages before you sign on waybill.
If Item is defective and not working on arrival, please report the item to us within 7 days of receiving the defective product so we can issue a RMA(Return Merchandise Authorization number). Please contact us to request a return authorization. Please include your name, auction number, and reason for return in the email. All items returned must contain all original packaging materials.
Please carefully repack the item. Items returned will be tested and if found defective, the buyer will be shipped a new replacement unit immediately. In the event that a suitable replacement is not available, refund will be issued. Shipping, handling and insurance fee are non refundable.
If the item is not found defective, the item will be sent back to the buyer at buyers expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping cost for items that are returned refused or undeliverable. We do not accept any returns without an authorization number on the box or label.
We reserve the right to make the final decision in the event of any disputes.
Return of product is accepted provided: (1) the item is found to be defective or item is not as described, and (2) request for return is submitted in form of email to us within seven days from the date you received the item, and (3) the item fails NOT due to accident, abuse or misuse, and (4) the item has NOT been used or maintained in a manner not conforming to product manual instructions, and (5) the item has NOT any serial number removed or defected. A replacement will be sent or full refund, less restocking fee (15% of purchase price or minimum USD1.00) , will be issued when the failed item is received. We are NOT responsible for any loss and damage during return shipment.
Please do contact us before Deal With Any Disputes or Leaving Any Negative Feedbacks. As a professional seller in Alibaba, we surely will do our best to solve all the problems effectively and properly. |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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