Size Information
1.Size Selection
According to your FOOT LENGTH to choose the correct size please.
For example: If Heel to toe is 27cm by your measurement,
Suggest you choose size 44=US Size10.
NOTE:Do NOT choose size according to YOUR COUNTRY USUAL size. Thanks!
2.Size Marked
Our shoes marked CHINESE SHOES SIZE or corresponding FOOT LENGTH.
For example:CN size 44(27cm). 27cm=FOOT LENGTH,
27cm≠insole length≠outsole length.
3.Due to manual measurement,may be 0-2cm errors, thanks!
Kindly check the below size chart carefully before you buy please!
Enjoy your shopping! Any questions welcome to contact with us!
***Size chart***
EU Size38=US6 =Foot Length 24.0cm
EU Size39=US6.5 =Foot Length 24.5cm
EU Size40=US7 =Foot Length 25.0cm
EU Size41=US8 =Foot Length 25.5cm
EU Size42=US8.5 =Foot Length 26.0cm
EU Size43=US9.5 =Foot Length 26.5cm
EU Size44=US10 =Foot Length 27.0cm
EU Size45=US11 =Foot Length 27.5cm
Product show
Package Details
Package: Brand NEW shoes WHITOUT BOX
Color Difference
Due to different monitor and shooting angle, there may be color difference.
Highly appreciate for your understanding!
Our Service
1. About wholesale order
You can leave us the recipients name, address and phone number on aliexpress
when placing the order. Then order will be sent in the shortest time.
We will give you the wholesale price for bulk order.
The best service service you will enjoy including shorter handling time, and on time package tracking.
2.About shipping
I. The goods can be shipped by DHL, FedEX, UPS, TNT, pAcket, EMS, China Post Air Mail,
Singapore Post,HongKong Post Air Mail, PostNL, SFEXpress, YunExpress and so on.
You can select the shipping method which you like.
II. We will help you keeping track of the package, but we are afraid can not responsible for delays
or other issues that are the responsibility of the shipping service.
III. Please notice that the order total amount are items value and shipping cost only.
we don’t pay any duty or Tax for you if your order was being held in your Custom.
The buyer should be responsible for clearance and tax once the package was held by local customs.
About Warranty
We promise that you can return this item for any reason after you buy it. Even you just dont like it.
Then you can refund or replacement. But we kindly remind you that you should pay for the return shipping fee.
About Feedback
Your satisfaction and comments are very important to us.If you have any problems about your order,
contact with us directly please.We will do our best to service you within 24 hours.
If you like our products and service,please take a minute to leave us a positive feedback and all 5 stars.
Highly appreciate for your support!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
