Friendly Reminder
This model only for wholesale, you can mixed with other models if we have material stocks. If you want to give us a trail order , please contract and talk with us. The orde will be ship by sea,not by EMS express,The price is FOB price .
As the packing,we use the export packing,PP bag+foam+paper board.Foam or corrugated cardboard are wrapped with corner for protection.It suit for the shipping.
Dear Friend, if you order with a big quantity, please contract with me, i will give you the best wholesale price.
1,sofa construction
sofa size (L*W*H)
AS PICTURE
Fabric / Leather / PU are available. I will help you to choose the cover.
b) Available color:
c) Frame: all dried solid wood ,no sag and spring deck.
d) Spray-bonded cotton between the leather and the foam ,no sag.
e)Products can be made according your requirement and OEM is welcome .popular design, high quality, and reasonable price.
2, Sofa materials
Fabric
3, Quality control
a) Before the order to be confirmed, we would check the material and color of fabric by sample which should be strictly the same as mass production.
b) We will be tracing the different phase of production from the beginning.
c) Every sofa quality checked before packing
d) Before delivery clients could send one QC or point the third party to check the quality if you need.
e) We will try our best to help clients when problem occurred
4, Packing Detail
a) We use very professional package which could stand rain and wind so our customers could sell our sofas directly
b) The first layer, we use air bubble bag , it can avoid press
c) The second layer, we use foam and paper board to protect all the corners of sofa
d) The third layer, we use PP Bag, which can avoid humidity
e) With shipping marks and information of the product on it
Please kindly noted that:
Delivery Time:
As you know,we need to purchase fabric or leather material for the cover, different material supplier need different purchase time, so the exact delivery time of your order will be confimed when we checked all the details . I will do our best to delivery your cargo ASAP.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
