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100% Brand New
Material: wood
Color: as picture
Package: 1pcs
Size:
racket’s length*width 22.5*11.3cm;
ball diameter 2.5cm;
elastic rubber bands length 32cm
Conversion: 1inch=2.54cm, 1cm=0.393inches
Warm Tip : Please be reminded that due lighting effects, monitor’s brightness/contrast settings etc,
there could be some slight differences in the colour tone of the website’s photo and the actual item.
Item Measure by hand, it could be 1cm different Thanks
FAQ
Q: The product has missing or broken part when you receive?
A: Please let us know which is missing, we will arrange resend
Q: What can I do when purchase protection time is running out?
A: If your purchase protection time is running out but still have not receive the package, please contact us to extend it.
Q: The Product packaging?
A: We pack it with Bubble bag without original package. If you need it, please contact us to add some fee for box freight
Shipment
All items will be checked carefully before shipment.We will pack and ship the parcel with 48 hour. ( There will be delay when holidays. )
Tracking information is available within 1-4 days after shipment. We will ship the parcel via China Post or Aliexpress. Usually, shipping time is 15-60 business days. If you can’t receive your item, please feel free to contact me for help
Service Time
Beijing: From 9:00 am to 18:00 pm
London: From 2:00 am to 11:00 pm
Moscow: From 4:00 pm to 13:00 pm
New York: From 21:00 pm to 6:00 am
Feedback
If you are not satisfied with the items, please feel free to contact me for solution instead of leaving neutral or negative feedback, We will try our best to solve the problem.
Please leave positive feedback and 5 stars if you are satisfied with our items and services. 🙂 Thank you
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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