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1. AliExpress supports Visa, MasterCard, Western Union, and wire transfer via banks.
2. All payment must be completed within 7-10 days after make an order or it will closed itself .
1. All items will be shipped within 72 business hours upon receipt of payment (except Saturday and Sunday).
2. We only ship to the delivery address you confirmed with Escrow. Before you pay, please make sure your address in AliExpress matches the address you would like us to ship to.
3. We are not responsible for extra fees such as import fees, duty, customs, VAT or taxes that you may have to pay when your item arrives in your country.
4. Item Location is at China. International shipping will take longer time than domestic,and shipping may be delayed because of courier company, local customs/duties and some other uncertainties (holidays, events). If you do not receive your item on time, please contact us immediately for further assistance.
1. If you are not satisfied with our item, return is accepted within 14 days after receiving it.
2. The shipping fee of return is to be paid by buyer.
3. After getting the returned item, we will refund you at the item’s price.
We are so proud of receiving many more postive feedbacks from our customers. You satisfaction is very important to us. If you are not happy with our item or have any concerns after receiving it,PLEASE CONTACT US FOR SOLUTION. We guarantee your 100% satisfaction.
If you have any questions, please contact us with tradeManager or Message Center or E-mail, we will reply your message within 48 hours. We promise that we always resolve any problems for you. Your Satisfication is our goal. Thank you!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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