Measure the length of your foot
choose mathcing shoe size according to your foot length
Dear buyer!Please read the form carefully before buying.
Size measurement method:
1 Stand with legs in parallel,2 Weight is equally divided on the legs,3 Put your feet flat on white paper and draw
The above data is manually measured, the error is 5MM,only for reference, the specific size is subject to the actual product.
Color difference problem
Different screens will display different colors. NORBERG has professional photography equipment and a creative team. All photos of our merchandise are taken professionally, and we try our best to make them accord with the merchandise.
During the manufacturing process, there are joints along the strip due to hemming, binding and edging instead of bad quality. And we promise that the joints are fixed with adhesive stitches, which are very firm.
You can select regular shoes according to normal sizes. And out-sized products will be specially illustrated. Therefore, please refer to the size table and choose shoes according to your own situation (e.g. foot length, foot width, body type, wearing habits, etc.).
Feet grinding problem
As we know, the same shoes have tje same shape, while different people have different shaped feet. So, it may take time to fit your feet.
We accept Alipay(Escrow),Western Union,MoneyGram etc.All major credit cards are accepled,and we receive it whthin 24 hours.
We support most shipping ways:DHL,UPS,FEDEX,EMS,TNT ect.
1.If you are satisfied with our service,please kindly leave us 5 stars positive feedback,and we will leave positive feedback for you after that.
2.If you are dissatisified,please give us the opportunity to do things right before you leave negative/neutral feedback.Please feel free firstly and complain to us about your question.We listen to you patiently,and try our best to help you until you are happy.
3.Don’t hesitate to contact us anytime with your purchase,we are committed to your 100% customer satisfaction and hope long term cooperation with you.
|Please give us five stars！|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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