Ruccess 3 in 1 Car Radar Detector DVR Built-in GPS Speed Anti Radar Dual Lens Full HD 1296P 170 Degree Video Recorder 1080P
Q: Why can’t located if use the car charger with USB?
A: for difference of Voltage. The input voltage of usb charger is 5V, it can only running the DVR not Radar. Please use dc charger when you use this radar, or it can’t work well.
Attention: don’t use a high voltage usb charger to connect, it might be burn.
Q: Other countries except for Russia, can’t use the Radar?
A: this radar can use in Russia, Belarus,Ukraine, but the default data is of Russia. Please contact us for data of Belarus and Ukraine.
Q: Why is the battery life so short?
A:As the RADAR’s small size, so the RADAR battery capacity is small, when use it , you need to connect the car charger.
Please note that you must use the original car charger, then it will work. If you use other chargers lead to the product to stop working, we do not assume any responsibility, please understand.
Q:why the device not support the loop recording?
A: it support the loop recordings , you can try to format the card for 3-4 times in the device ;
and please set the low or close the G-sensor (about the G – sensitive : when you car has the collision, the RADAR will store the video in emergency, and this video will be locked , it will not be delete auto.).
Q:Why the device do not turn on and reboot ?
A:If you use it in the wrong way or connection voltage is unstable it will cause this problem ;
please charge it in the car for half an hours, then click ” reset” in the back of the device for five times in a row or use other car power to test
Q:About GPS function ?
A:The product only supports track recording ,don’t support GPS navigation,hope you can understand .
Q:About Radar warning function
A:The Radar waning can’t be 100% accurate for different local bands and sensing of the chip. Radar data might can’t cover all data, and we will try to update the data every season. Please understand and wait patiently.
1 years Store Warranty
(1)Offer refund or replace within 3 days upon delivery,we bear $10 returned shipping cost
(2)Offer repair within 30 days upon delivery,we bear the shipping cost for sending back to you
(3)Offer repair after 30 days upon delivery,but you bear two way shipping cost
(4)Notice:for full refund,please send full package back(including all accessories);for repair or replace, please send only product without accessories.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
