Our Pajamas Are Made With An Environmentally Friendly Dyeing Process And Will Not Fade After Washing. Please Feel Free To Purchase.
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Factory Outlet Direct! After You Pay For The Order, We Will Arrange Shipping Within 24 Hours, Fast Delivery! In Addition To Holidays And Special Circumstances, We Will Ship The Goods In 24 Hours To Ensure That The Goods Arrive In Your Hands As Soon As Possible.
Kindly Notifications:
About The Shipping:
Different Countries Have Different Shipping Method, And There Are Different Requirements In Terms Of Weight And Volume. We Will Choose The Most Suitable Shipping Method According To The Weight And Volume Of Your Order’s Products.
After We Ship The Goods, We May Not Be Able To Follow Up The Shipping Status Of The Package For Each Customer In Time. If You Find That Your Package Shipping Record Has Not Been Updated, It May Encountered Some Problems On The Way, Please Contact Us. The Customer Service Will Check For You. If The Package Has Not Arrived When Your Confirmation Receipt Time Expires, Please Contact Us To Extend The Delivery Time For You, Thank You For Your Kindly Understanding.
About The Reviews:
We Hope That Our Products Will Reach Your Hands In Perfect Condition, After Receiving Our Products, If There Are Any Damage, Or If It Do Not Meet Your Expectations, Please Do Not Give A Poor Negative Reviews Vexedly, Please Contact Our Customer Service As Soon As Possible, We Will Solve The Problem For You.
Share To SNS:
If You Receive Our Products And Satisfied, Please Help Us Recommend It To Your Friends, Share To Your Facebook, Youtube, Instagram, Skype, Vk, Etc., Then Send Screenshots To Our Customer Service You Will Receive An Extra 5% Discount Or A Great Value Coupon When You Purchase Our Products Next Time!
If You Are Buying A Gift For Someone,please Contact Us For Attach A Gift Card,we Can Fill The Card For You,or We Can Just Attach An Empty Card,you Can Fill It By Youself.It’s Free!
We Do Our Best To Give You The Best Products And Service.
Thank You For You Visit,best Wishes For You!
J&Q Store
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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