Wooden puzzle toy Educational Developmental Baby Kids Training toys for children animal Viehcle Fruit puzzles Jigsaw Puzzle
My dear friend , welcome to visit us . We are always here for you !
If you are interested in the product , please feel free to take it .
Any unclear ,please don’t hesitate to contact us . We will try our best best best for you !
Thank you very much !
Abey Chen
Description:
Payment
We accept Escrow. If you need to pay us in other ways, please kindly contact us by email or online TradeManager. Before payment, please double check your delivery information: address, name, zip code, phone numbers etc.
Return Policy
If you are not satisfied with what you purchase, please send it back in its original package within 7 days. We will refund your money.We could offer refund, and refund request is available only requests within a week after parcel received & returning the item as the same condition as received.
We offer 100% refund if the item is broken before arrival, all you need to do is sending us the clear pictures to show it is broken. Defective situation must be noticed within 7 days after receipt.
Please do not leave negative feedback to us , if you are not satisfied with the item, please feel free to contact us. We will respond in 24 hours to resolve the problems even offer full refund to you.but the shipping fee must be paid by buyer. Thanks!
Shipment
Normally we provide Free Shipping via China Post Air Mail. It’s cheaper, but slower. We will deliver the items in 3 working days (except weekends) after payment comfirmation . The parcel takes 1-4 weeks to reach you. The delivery time depends on the destinations. Remote countries and strict Customs (e.g. Brazil) will make it longer than 4 weeks, please be patient. If you cannot wait for that long, please choose other shipping ways, like EMS/ FedEx/ UPS/ DHL.
Now China Post Air Mail accept parcels to most countries,If your country is not in the list, please contact us, we will help you to choose the best shipping way .
Note: For any Urgent order or you need combine shipment, please contact us to change the shipping way by Express, we will find the best solution to save your cost.
Feedback
If you are satisfied with our products and service, please help to leave “Positive Feedback” and “5 Perfect Stars” when order received and we will do the same for you.
Thank you for shopping here .Wish you have a good time here! Come again soon, we update new items everyday!
Contact Us
You may chat with us for any questions via TradeManager, we will respond you soonest . If we are not online, please e-mail us, we will get back to you within 24 hours.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
