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Product Name: Handmade Paper Cups
Product Material: paper
Product Color:As the picture show
Product Size:As the picture show
Product Package: OPP Bag
Age Range: >3 year
Features:
Brand new and high quality.
Environmentally friendly materials, safe to use.
No scissors required, easy to operate.
Learn while playing.
Package includes:
1 Set Handmade Paper Cups
Very Important: ①The role of the box is to protect the cup inside it from damage. And it will wrinkled during the transpot. If you mind, please don’t buy. Thank you.②Some countries’ customs will returned the package, because the glue can not through the security check. So we will take off the glue. Please prepare the glue by yourself.
Note:
Without original color box,we will use PE or bubble bag to pack it well and protect it well. Don’t worry.
If the item damaged, please contact us firstly immediately before leave feedback, thanks for your understanding
Due to hand measure, the size may have 1-4 cm error
Due to Different Monitor, the color may have difference
FAQ
Q: The product has missing or broken part when you receive?
A: Please let us know which is missing, we will arrange resend
Q: What can I do when purchase protection time is running out?
A: If your purchase protection time is running out but still have not receive the package, please contact us to extend it.
Q: The Product packaging?
A: We pack it with Bubble bag without original package. If you need it, please contact us to add some fee for box freight
Shipment
All items will be checked carefully before shipment.We will pack and ship the parcel with 48 hour. ( There will be delay when holidays. )
Tracking information is available within 1-4 days after shipment. We will ship the parcel via China Post or Aliexpress. Usually, shipping time is 15-60 business days. If you can’t receive your item, please feel free to contact me for help
Service Time
Beijing: From 9:00 am to 18:00 pm
London: From 2:00 am to 11:00 pm
Moscow: From 4:00 pm to 13:00 pm
New York: From 21:00 pm to 6:00 am
Feedback
If you are not satisfied with the items, please feel free to contact me for solution instead of leaving neutral or negative feedback, We will try our best to solve the problem.
Please leave positive feedback and 5 stars if you are satisfied with our items and services. 🙂 Thank you
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://theluxurystores.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
